Embassy Suites by Hilton

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Service Before You Make It To The Front Desk

Embassy Suites by Hilton™ makes sure you get what you want the way you want it. This pre-order service delivers both complimentary and for-purchase items directly to your suite before you check in.

How about your favorite drink, snacks, or even extra towels? Choose from a varied list of items and relax, knowing we're taking care of you, even before you arrive.

How It Works

After you book your stay with Embassy Suites, you can pre-order both complimentary and for-purchase items through the pre-order link found in the following locations:

  • Online reservation confirmation page
  • Reservation confirmation email
  • Pre-arrival email
  • Hilton Honors online Account / Travel Summary page