Embassy Suites by Hilton

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Embassy Suites by Hilton Raleigh Crabtree

4700 Creedmoor Road, Raleigh, North Carolina, 27612, USA TEL: +1-919-881-0000 FAX: +1-919-782-7225

Hotel Policies

Find everything you need to know to help plan your stay, from hotel policies, check-in and check-out to parking information. Need to ask us something about your trip? Give us a call. We’ll be happy to answer all of your questions.

Additional Policies

Cash Payment Policy

For cash payment, a deposit of $250 per suite will be required upon check-in.

Fire Code

The hotel enforces maximum occupancy limits to comply with the Fire Code. The limits, which all include children, are 4 people in the King Suite, 6 people in the Double/Double Suite and 8 people in the Presidential Suite.

Parties

For the comfort of all our guests, private parties in rooms and the pool area are restricted. Small meeting rooms can be booked as an alternative; contact our sales department at 919-881-0000 option 2.

Smoking

Non-Smoking

Hotel is 100% Non –Smoking, $300 smoking fee will be enforced.

Check-in / Check-out
Check-In Time 3:00 pm
Minimum Age to Register 21
Check-Out Time 12:00 pm
Early Departure Fee $75.00 Early departure fee will apply from original reservation
Late Check-Out Fee $100.00 Late Check Out fee enforced after 2:00 pm
Cancellations
Cancellation Policy Cancellation policies may vary depending on the rate or dates of your reservation. Please refer to your reservation confirmation to verify your cancellation policy. If you need further assistance, call the hotel directly or contact customer service. Alternatively, you can cancel your reservation online.
Payment
Hotel Currency US Dollar
Accepted Payment Options
  • American Express
  • Carte Blanche
  • China Union Pay
  • Diner's Club
  • Discover
  • JCB
  • MasterCard
  • Visa
Pets
Service animals allowed Yes
Pets allowed No
Parking
Self parking $0.00
Ground lot or garage
Valet parking Not Available
Secured Not Available
Covered Available
In/Out Privileges Not Available
Other Parking Information 4 story, attached parking garage