Embassy Suites by Hilton

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Embassy Suites by Hilton Charlotte Concord Golf Resort & Spa

5400 John Q. Hammons Drive NW, Concord, North Carolina, 28027, USA TEL: +1-704-455-8200 FAX: +1-704-455-8201

Hotel Policies

Find everything you need to know to help plan your stay, from hotel policies, check-in and check-out to parking information. Need to ask us something about your trip? Give us a call. We’ll be happy to answer all of your questions.



A cleaning fee of $150 will be assessed for smoking in non-smoking rooms.

Family Children

Family Packages available

Check-in / Check-out
Check-In Time 4:00 pm
Minimum Age to Register 21
Check-Out Time 11:00 am
Early Departure Fee $50.00 If guest change departure date upon checkin early departure fee is waived
Late Check-Out Fee $50.00 12PM-1PM $25, 1PM-2PM $50, 2PM-3PM $75 Full day rate after 3PM
Cancellation Policy Cancellation policies may vary depending on the rate or dates of your reservation. Please refer to your reservation confirmation to verify your cancellation policy. If you need further assistance, call the hotel directly or contact customer service. Alternatively, you can cancel your reservation online.
Hotel Currency US Dollar
Accepted Payment Options
  • American Express
  • Carte Blanche
  • China Union Pay
  • Diner's Club
  • Discover
  • MasterCard
  • Visa
Service animals allowed Yes
Pets allowed Yes
Deposit $75.00
Maximum Weight 75 lbs
Maximum Size Large
Self parking $0.00
Parking Lot
Valet parking Not Available
Secured Not Available
Covered Not Available
In/Out Privileges Available
Other Parking Information Open Parking lot